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Terms & Conditions

Effective Date: [Update to launch date]
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By booking or using services from Jackson Bros, you agree to the following Terms & Conditions.

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Service Access & Requirements

  • Customers grant permission for Jackson Bros to be on their property for detailing services.

  • Customers must provide vehicle keys, water, and electricity for all services.

  • Keys will be returned only after full payment is received.

Payment Policy

  • Payment is due the same day services are completed.

  • Accepted payment methods: Cash and Cash App only.

Cancellations & No-Shows

  • Cancellations made at least 4 hours before the appointment are free.

  • Cancellations within 4 hours of the appointment or no-shows are subject to a 25% cancellation fee based on the scheduled service price.

Weather Policy

  • Services may be rescheduled if temperatures exceed 95°F or fall below 35°F, or if conditions are otherwise unsafe.

Additional Charges & Upgrades

  • Additional fees may apply for excessive dirt, pet hair, stains, odors, biohazards, or other conditions requiring extra time or products.

  • All add-ons and upcharges will be discussed and approved before service begins.

Damage Disclaimer

  • Jackson Bros is not responsible for pre-existing damage or damage caused by fragile, worn, or malfunctioning vehicle components.

  • We are not responsible for paint failure, oxidation, peeling clear coat, or prior improper repairs.

Personal Belongings

  • Jackson Bros is not responsible for lost or damaged personal items left in the vehicle.

Photos & Documentation

  • Photos or videos may be taken for documentation and promotional purposes.

  • No personal or identifying customer information will be shared.

Satisfaction Policy

  • Customers must report concerns within 24 hours of service completion.

  • No refunds are issued under any circumstances.

Service Area

  • Primary service area includes West Chester and surrounding areas.

  • Cincinnati service may be available upon request.

Governing Law

These Terms are governed by the laws of the State of Ohio.

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